Privacy Policy

 

What information we collect:

When you visit ‘infinitymegamall’ website and its subpages, place an order, make a purchase, contact us or participate in any activities we conduct, we collect your identifiable information, viz.: name, email address, phone number, etc. We also maintain records of your history and interests to improve your shopping experience.

How we collect information:

We collect personal information when you:

  • Purchase, order, return or exchange products and services
  • Register on our website or
  • Track your order through our website
  • Sign up for infinitymegamall newsletter
  • Send or purchase a gift card
  • Participate in our promotions or surveys
  • Contact us with a comment, question or complaint
  • Live chat through our website

How we use the collected information:

We use your identifiable information to help us learn more about your shopping preferences and to provide you with the best possible products and services. In this regard, we may share your identifiable information with third-parties that provide us support services or help us to market iNFINITY MEGA MALL products and services. Third-parties are contractually prohibited from using your identifiable information in any manner other than helping iNFINITY MEGA MALL. We may share your personal information if necessary to comply with laws, government requests or to protect the rights of iNFINITY MEGA MALL.

We may use your identifiable information to send periodic emails to provide you with information and updates regarding iNFINITY MEGA MALL new arrivals, campaigns, and any other activities. However, if you prefer to no longer receive emails from us, you can unsubscribe following the instructions at the bottom of each of our emails.

Cookies:

We use “cookie” technology that allows our infinitymegamall.com to recognize your browser, distinguish you from other customers, and enhance and personalize your online shopping experience. Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can improve our website design, products, services and campaigns. If you prefer, you can change the settings on your browser to prevent cookies being stored.

Third party policy:

We may pass your details (Name, email address, phone number) to other companies affiliated with us (for different service providing issue) only for the purpose of providing you better service. We may somewhat pass your details to our agents and subcontractors to help with analyzing data and providing us with marketing or customer service assistance. We may also use third parties to assist us with delivering products to you and to help us to collect payments (cash on delivery) from you. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Security of your information:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Visit our Terms and Conditions page to learn more about our complete terms of service.

Your right to withdraw & change:

If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information and if you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at support@infinitymegamall.com